Find your payment results below
How do I know if my payment was successful?
Your payment status is displayed on the results page. A successful transaction will show a confirmation message and a booking reference number.
What should I do if my payment failed?
Please check your card details and try again. If the issue persists, contact your bank or reach out to us at Starbase18 directly for assistance.
Will I receive an email confirmation after payment?
Yes, once your payment is successfully processed, an automated confirmation email with your booking details will be sent to the address provided.
Is it safe to pay for my stay online via your website?
Absolutely. We use secure, encrypted payment gateways to ensure your financial data is protected throughout the entire transaction process.
Can I pay using a different method if the online portal fails?
Yes, if you encounter issues with online payment, please contact us. We accept various alternative payment methods for your convenience.